Privacy policy
At Eira Jewels, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Personal details such as your name, email address, phone number, and shipping/billing address.
- Payment information (processed securely through our payment partners; we do not store credit card details).
- Order history and preferences.
- Technical data such as your IP address, browser type, and device information for website functionality and analytics.
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders.
- Communicate with you regarding your purchase, inquiries, or promotions (if you opt-in).
- Improve our website, services, and customer experience.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data only with:
- Trusted service providers (e.g., shipping carriers, payment processors) to complete your orders.
- Authorities, if required by law or to prevent fraud.
4. Data Security
We take reasonable measures to protect your information. While no online platform is 100% secure, we use encryption, secure servers, and trusted third-party providers to safeguard your data.
5. Cookies & Tracking
Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content. You can disable cookies in your browser settings, but some features may not function properly.
6. Your Rights
You have the right to request access, correction, or deletion of your personal data. To exercise these rights, please contact us at support@eirajewels.ca
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: support@eirajewels.ca
📱 Mobile: +1 604 865 1312